Last Updated: September 2025 At Orcon Tech Solutions, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services. 1. Company Information Company Name: Orcon Tech Solutions Established: 2015 Location: Hyderabad, India Email: info@orcon.in Mobile: +91 9063646701 / +91 9063646721 2. Information We Collect We may collect the following information from customers: Personal Details – Name, email address, phone number, billing/shipping address. Business Information – Company name, GST number, rental agreements (if applicable). Identity Verification – Government-issued ID proofs (for rentals). Payment Information – Bank details, UPI, or other payment-related data. Technical Information – Device usage data, service requests, and communication records. 3. How We Use Your Information We use the collected information to: Process sales and rental orders. Verify customer identity for rental services. Communicate with you regarding products, rentals, payments, and support. Maintain service records and agreements. Improve our services and customer experience. Comply with legal and regulatory requirements. 4. Information Sharing We do not sell or trade your personal information to third parties. We may share information with: Service providers (delivery partners, maintenance teams). Financial institutions for payment processing. Government authorities when required by law. All third parties are required to maintain confidentiality and security of your data. 5. Data Security We use industry-standard measures to protect your information against unauthorized access, loss, or misuse. While we take all precautions, no data transmission over the internet is completely secure, and we cannot guarantee 100% security. 6. Data Retention We retain your data only as long as necessary for business, legal, or contractual purposes. Rental agreements, invoices, and service records may be stored for compliance with Indian laws. 7. Your Rights As a customer, you have the right to: Access the personal data we hold about you. Request corrections or updates to your information. Request deletion of your personal data, subject to legal obligations. Opt out of promotional communications at any time. 8. Cookies & Tracking (Website Users) Our website may use cookies to improve user experience, track preferences, and analyze website traffic. You can disable cookies through your browser settings, but some features may not work properly. 9. Third-Party Links Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. 10. Updates to this Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date. 11. Contact Us If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: Email: info@orcon.in Mobile: +91 9063646701 / +91 9063646721